Policy Documents

Privacy Policy

MF Financial Ltd respects the importance of privacy and discretion. This policy explains how personal information is collected, used, stored and protected when you contact us, use the Mortgage FND website or engage with our advisory services.

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Who We Are

MF Financial Ltd is an Appointed Representative of Where Can I Find a Mortgage Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No. 1036175). We provide private mortgage advisory services for high-value property transactions, complex income structures and international buyers purchasing within the UK.

The Data We Collect

We only collect data that is necessary to provide mortgage advice, meet regulatory requirements and deliver a personalised service. This may include personal identification data, contact details, address history, income details, business ownership information, assets, liabilities, credit information, bank statements and other financial documents. In rare cases, vulnerability indicators or health information may be disclosed to ensure appropriate support. We only process this type of data with your explicit consent.

Website Usage Data

When you visit our website, we may collect anonymised data such as IP address, browser type, pages viewed and cookie preferences. This helps improve site performance and user experience.

How We Use Your Data

We use your personal data to provide mortgage advice, assess affordability, present your financial profile to lenders, secure appropriate lending options, meet FCA and anti-money laundering obligations, communicate with you, review file quality and improve our advisory process. We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

We process personal data on the basis of contractual necessity, legal obligation, legitimate interest and consent where required. You may withdraw consent at any time.

How We Share Your Data

We only share your data when necessary and with your knowledge. This may include mortgage lenders, specialist or private banks, credit reference agencies, compliance and regulatory partners, and professional advisers such as solicitors or accountants where you approve this. We do not sell your data, share it for third-party marketing or disclose confidential financial details without your explicit instruction.

International Transfers

If we work with lenders, advisers or systems outside the UK, we ensure adequate safeguards are in place and that transfers meet UK data protection standards.

Data Retention

We retain your data only as long as necessary for providing advice, meeting FCA and AML regulatory requirements, handling potential disputes or completing file reviews. This is typically six years. After this period, data is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to access your personal data, request correction, request deletion where legally permissible, restrict or object to processing, request data portability and withdraw consent at any time.

Data Security

We use robust physical, digital and procedural safeguards to protect your data, including encrypted communication channels, secure storage systems, access controls, authentication and regular compliance audits. Your information is handled with appropriate confidentiality.

Cookies

We use cookies to enhance website performance and analyse anonymous usage data. For more details, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect regulatory changes or improvements to our service. Updates will be posted on this page.

Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact MF Financial Ltd at info@mortgagefnd.co.uk or 020 3151 0813. Address: 128 City Rd, London EC1V 2NX, UK.